I cannot say enough good things about Dr. Brightwell and Hearing Associates! Every time I call or go there in person, I am greeted warmly over the phone, and my questions are answered well. They also care about me as a whole person, not just my hearing issues. Dr. Brightwell is incredibly smart and will go to bat for you to try to help you with your hearing needs. She understands the various concerns I have with my specific issues and works hard to help me. The service, expertise, and patient-oriented manner in which Dr. Brightwell and her staff interact with their patients make them the #1 place to go for hearing needs! They truly are TOP NOTCH! <3